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Director - Operations

Metlife Noida, India
Posted 1 day ago Permanent Competitive

Director - Operations

Metlife Noida, India
Director - Operations
Description and Requirements

  • Strong leadership, coaching and talent development skills.
  • Ability to influence senior stakeholders and build alignment across diverse teams.
  • Excellent communication skills with the ability to simplify complex technical topics for business audiences.
  • Strong strategic thinking and business problem-solving capabilities.
  • Good understanding of the end-to-end Data Science lifecycle, from problem definition through deployment and monitoring.
  • Working knowledge of machine learning, predictive analytics, statistical methods and model evaluation techniques.
  • Understanding of Generative AI, Large Language Models, Agentic AI and emerging AI trends.
  • Good understanding of Python, SQL and modern analytics ecosystems without the expectation of daily hands-on development.
  • Awareness of cloud-based analytics platforms, data engineering concepts and MLOps practices.
  • Understanding of data governance, model governance, privacy requirements and responsible AI principles.
  • Ability to balance technical considerations with business priorities and practical implementation needs.
  • Strong collaboration and stakeholder management skills across business and technology functions.

About MetLife

Recognized on Fortune magazine's list of the "World's Most Admired Companies" and Fortune World's 25 Best Workplaces™, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.

As part of our New Frontier strategy, MetLife is building an AI-enabled, people-centered future. We're looking for people who bring curiosity, adaptability, and a growth mindset as we use AI to enhance how we serve customers, support communities, and evolve the way work gets done. At MetLife, AI is a responsible partner that supports human judgment, creativity, and continuous improvement while helping us build trust, inclusion, and long-term value.

Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!
Job ID  20958
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