
Software Platform Engineer II
Metlife Pune, India
Software Platform Engineer II
Description and Requirements
- Design and implement production APIs and microservices in Python (FastAPI, async I/O).
- Build agentic AI workflows and the surrounding harness with LangGraph/LangChain - tool calling,
multi-step orchestration, context & memory management, retries, and guardrails.
- Ship and operate production agents on frontier models (Claude, GPT, Gemini); optimize for latency,
cost, and reliability.
- Package, serve, version, and optimize ML/LLM models for low-latency and batch/async inference
(MLflow/LangSmith or equivalent).
- Implement LLM features: embeddings, retrieval-augmented generation (RAG), vector search, and prompt
& context engineering.
- Build resilient event-driven integrations (Event Hubs/Kafka patterns), idempotent consumers, and
backfill/replay strategies.
- Containerize services (Docker), author manifests/Helm charts, and debug Kubernetes (AKS) workloads.
- Instrument services and models (logging, metrics, tracing), define SLOs, and lead incident triage
and remediation.
- Deliver automated tests and CI/CD for services and model pipelines; collaborate on release gating
and security scans.
- Partner with frontend (React/Next.js/TypeScript) to deliver end-to-end AI features.
About MetLife
Recognized on Fortune magazine's list of the "World's Most Admired Companies" and Fortune World's 25 Best Workplaces™, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
As part of our New Frontier strategy, MetLife is building an AI-enabled, people-centered future. We're looking for people who bring curiosity, adaptability, and a growth mindset as we use AI to enhance how we serve customers, support communities, and evolve the way work gets done. At MetLife, AI is a responsible partner that supports human judgment, creativity, and continuous improvement while helping us build trust, inclusion, and long-term value.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!
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