Job description

Business type
Types of Jobs - Asset Management

Job title
Client Operations Officer, OTC Derivatives M/F

Contract type
Permanent Contract

Expected start date
18/08/2026

Management position
No

Job summary

You will be responsible in processing the day-to-day Over The Counter (OTC) Derivative activites under Market Solutions. The position requires good experience and background in operations including familiarity with OTC products. Individual should be proactive, team focus, dynamic and he/she adds value by working on a number of simultaneous tasks with minimal supervision while paying special attention to details. Our mission is to perform day-to-day operations in offering transparency and high level of service to our clients.

What will you do?

As a Client Operations Officer, you will :

• Perform broker/client statement collection, external trade integration, price extract from external source and verification, trade matching, valuation, reconciliation, settlement, investigation and resolution on exceptions
• Signoff on daily process requirements in line with the agreed timeline, ensuring quality and accuracy at all times
• Ensure all queries are managed effectively and escalation are raised to the Manager on timely manner
• Liaise with external or internal stakeholders to expedite and assist in resolution of issue identified that impacts deliverable
• Contribute to processes efficiencies and business improvements projects where required
• Contribute to procedure updates (in accordance with internal and client policies) and ensure strict adherence at all times

Supplementary Information

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including performance based bonuses, flexible benefits, and competitive compensation
• Leaders who support your development through coaching and managing opportunities
• A world-class training program in financial services
• A collaborative dynamic culture where personal initiative and hard work are recognized and rewarded

Position location

Geographical area
Asia, Malaysia

City
Putrajaya

Candidate criteria

Minimal education level
Bachelor Degree / BSc Degree or equivalent

Academic qualification / Speciality

• Bachelors Degree or equivalent qualification

Level of minimal experience
0-2 years

Experience

Must-have

• < 1 year operations experience in OTC Derivative Operations or similar fields / Fresh graduates are encouraged to apply
• Excellent written and verbal communication
• Strong team player
• Proficient in MS Office
• Ability to work under pressure

Nice-to-have

• Fund Accounting background will be an advantage
• Proficiency in VBA, Python