Business Process Associate II

Crawford and Company Ungka, Philippines

Posted 4 months ago Permanent Competitive

{"description": " Job Description

Responsible for ensuring proper processing of information from first line of process to identify and reconcile possible adjustments.

Responsibilities

Information Review
- Processes client information by adheres to the standard operating procedures (SOP) and turnaround time set forth
- Reviews and identifies if there are adjustments and variances to reconcile
- Summarizes information to prepare necessary reports
- Liaises with other processors to reconcile any issues regarding client information
Business Process Support
- Resolves issues and other inquiries regarding matters of work in a customer-oriented approach
- Ensures proper file management for all client systems by accurate and complete documentation
- Routes tasks to appropriate processors by utilizing internal systems
- Refers matters beyond limits of authority and expertise to immediate superior for direction
- Upholds the Crawford Code of Conduct by protecting the confidentiality of information
- Performs variety of administrative duties and other related tasks from time to time as assigned to contribute to other business processes
- Non-clinical staff may not conduct any activities that require interpretation of clinical information, including but not limited to, the choosing of a set of criteria to use for handling a request for healthcare services or treatments.

Qualifications

Bachelor's degree in any related course.
At least two (2) years working experience in a claims or insurance management services.
Proficient typing skills.
Good communication skills.
Proficient in word processing and spreadsheet softwares.
Analytical skills - Identify and evaluate information.
Ability to multi-task, prioritize and manage time effectively.
Keen attention to details in order to produce quality output.
Maintains high degree of professionalism and confidentiality.
Interpersonal skills - Able to work independently and as a team member.

", "salary_raw": "Row(double=None, string=None)"}

Job ID 300003572602226

Please Stay Alert to Potential Scams

We would like to remind you that eFinancialCareers is a job board and does not conduct hiring or ask for payment or any financial details as part of the job application process.

If you receive any suspicious messages claiming to be from us or a hiring company, we urge you not to click on any links and not to reply to the message itself.

Instead, please report the message to our support team at support@efinancialcareers.com.

It is advisable to always verify job offers directly with the hiring company.

More Jobs From Crawford and Company