Accenture Technology Overview

Accenture Security helps organizations build cyber resilience through industry-leading security services, advanced technologies, and deep industry expertise. Our Cyber Defense capabilities support organizations in protecting critical assets, strengthening security operations, and enabling effective threat detection and response across complex enterprise environments.
Job Summary

As a Cybersecurity Service Delivery Manager , you will lead the delivery of SIEM logging and security monitoring enablement across complex enterprise environments. You will combine strong technical expertise in SIEM and log management with delivery leadership, ensuring security-relevant data is onboarded, normalized, validated, and optimized to support threat detection and monitoring objectives.

You will work closely with cybersecurity, application, infrastructure, and engineering teams to translate monitoring requirements into actionable logging strategies, drive structured onboarding initiatives, resolve data-quality challenges, and provide stakeholders with clear visibility into delivery progress, risks, and outcomes.
Additional Key Responsibilities
SIEM & Logging Delivery

• Lead end-to-end log source assessment, onboarding, and validation activities within enterprise SIEM platforms, with a preference for Splunk environments.
• Define and govern logging requirements aligned to security monitoring, threat detection, and investigation use cases.
• Oversee log onboarding activities including source identification, ingestion, parsing, field extraction, normalization, and validation.
• Assess log sources for quality, completeness, consistency, and security value, identifying gaps and recommending remediation actions.
• Ensure required security events and critical fields are accurately captured and made available for monitoring and detection teams.

Technical & Delivery Leadership

• Provide technical direction and troubleshooting support for complex log ingestion, parsing, mapping, and data-quality challenges.
• Apply expertise in common logging protocols and formats including Syslog, JSON, Windows Event Logs, and application logs.
• Establish consistent approaches for security data normalization and standardization across diverse technology environments.
• Collaborate with detection engineering teams to ensure telemetry supports defined monitoring and detection use cases.
• Coordinate dependencies across application, infrastructure, platform, and cybersecurity teams to enable required logging capabilities.
• Lead delivery through phased, wave-based, or batch-based onboarding approaches while balancing priorities, dependencies, and technical readiness.

Service Management & Governance

• Own delivery planning, progress tracking, risk management, issue resolution, dependency management, and stakeholder reporting.
• Establish quality criteria and ensure onboarding outputs meet defined technical and operational requirements.
• Produce high-quality assessments, onboarding documentation, status reports, and executive-level updates.
• Facilitate workshops and working sessions to resolve delivery blockers and maintain project momentum.
• Identify opportunities to enhance onboarding processes, logging standards, monitoring coverage, and operational efficiency.
• Serve as a trusted advisor and coordination point between cybersecurity teams and technology stakeholders.

Education

• Bachelor's degree in Computer Science, Information Security, Information Systems, Engineering, or a related field.
• 15 years of full-time education required.

• Strong hands-on understanding of SIEM technologies, preferably Splunk.
• Demonstrated experience with log onboarding, ingestion pipelines, parsing, and field extraction.
• Strong understanding of security logging across operating systems, applications, network devices, and security technologies.
• Knowledge of common log formats and protocols including Syslog, JSON, and Windows Event Logs.
• Experience assessing and improving log quality, completeness, consistency, and operational effectiveness.
• Experience defining logging requirements to support security monitoring and threat detection use cases.
• Working knowledge of detection engineering and the role of telemetry in effective security monitoring.
• Understanding of security data normalization, standardization, and mapping methodologies.
• Strong analytical, troubleshooting, and problem-solving capabilities related to ingestion and data-quality issues.
• Experience coordinating with application, infrastructure, platform, and cybersecurity teams.
• Experience managing structured, phased, or batch-based technology delivery initiatives.
• Strong documentation, reporting, and presentation skills.
• Excellent stakeholder management and communication capabilities, including the ability to translate technical challenges into business impacts.
• Experience leading cross-functional teams and working within complex enterprise environments.

Preferred Qualifications

• Experience delivering SIEM or security monitoring solutions within large-scale enterprise environments.
• Experience with Splunk administration, SPL, data models, and Common Information Model (CIM).
• Exposure to Security Operations Center (SOC) operations, threat detection, incident investigation, or threat hunting.
• Experience working within cloud and hybrid technology environments.
• Familiarity with the MITRE ATT&CK Framework and security monitoring methodologies.
• Relevant cybersecurity, SIEM, Splunk, or service management certifications.
• Experience operating within a Managed Security Services environment.

About Accenture
Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
Visit us at www.accenture.com

Equal Employment Opportunity Statement

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