About the role
We are looking for a Strategy & Operations Program Officer to support day-to-day operational execution for client’s China market leadership team. This is a hands-on role that acts as an extension of the leadership team's program and operations management — helping remove administrative bottlenecks so leaders can focus on strategic priorities.
Role- Manage the end-to-end review, analysis and shortlisting of technical resourcing/staffing requests for delivery engineering roles.
- Track, escalate and report on delivery bugs, blockers and risks to the relevant stakeholders.
- workload and capacity planning across technical delivery teams, including AI-related workstreams.
- Support recurring business review and forecasting cadences, including reviews with global stakeholders.
- Partner with the regional Business Intelligence (BI) team to produce analytics, dashboards and reporting that inform leadership decisions.
- Proven experience leading or executing sales operations processes, or managing complex cross-functional programs, within an enterprise environment.
- Strong data analytics skills, with hands-on comfort using Google Sheets and Looker (or equivalent BI/visualisation tools).
- Working knowledge of SQL for extracting and analysing business performance data from internal systems (training on proprietary systems provided).
- Strong stakeholder management skills, with the ability to coordinate across a wide range of internal teams and external partners.
- Prior experience in Sales/Revenue Operations or similar functions at a hyperscaler or enterprise technology company.
- Familiarity with Google Cloud products.
- Experience with cloud business performance or BI systems.
- Comfort using AI tools to improve the efficiency of day-to-day work.
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