Support IT

LHH Geneva, Switzerland

Posted 1 day ago Hybrid Job Permanent Competitive

Our client, an international company based in Geneva, is looking for an IT Support / Infrastructure Engineer to strengthen its local IT team.

In a dynamic and collaborative environment, you will act as a key point of contact for end users while actively contributing to infrastructure support and local IT projects.

Your Responsibilities

Provide onsite IT support to end users (hardware, software, collaboration tools, mobility, meeting room technologies, etc.)
Manage and resolve Level 1 and Level 2 technical incidents
Participate in the deployment and follow-up of local and global IT projects
Support users in the adoption of digital tools and deliver user training when required
Ensure an excellent user experience and maintain a high level of service quality
Collaborate with global IT teams and external vendors
Support the management and maintenance of IT equipment and infrastructure
Contribute to quality, compliance, and internal IT procedures
Participate in continuous improvement initiatives for IT services and processes

Profile Required

Degree in Computer Science, Information Technology, or equivalent experience
Minimum 2 to 3 years of experience in IT support and/or infrastructure roles
Hands-on experience providing end-user support in a professional environment
Good knowledge of Microsoft environments (Office 365, Outlook, Teams, Windows)
Familiarity with infrastructure technologies including desktops, mobility, networking, and conferencing solutions
Initial experience or strong interest in IT projects and user enablement/training
Knowledge of ITIL or IT support best practices is a plus
Experience working in a regulated environment is considered an advantage
Fluent French / Professional English is mandatory

Job ID 3CCB43C7-027D-4165-9222-C11743BDCD06

Please Stay Alert to Potential Scams

We would like to remind you that eFinancialCareers is a job board and does not conduct hiring or ask for payment or any financial details as part of the job application process.

If you receive any suspicious messages claiming to be from us or a hiring company, we urge you not to click on any links and not to reply to the message itself.

Instead, please report the message to our support team at support@efinancialcareers.com.

It is advisable to always verify job offers directly with the hiring company.

ABOUT COMPANY

LHH

Lausanne, Switzerland

72 Employees HR & Recruitment

At LHH, we exist to help people, teams, and organizations find and prepare for what’s next. Our end-to-end HR solutions future-proof organizations and...

More Jobs From LHH