Intelligence Analyst - Insurance Fraud

Application Deadline: 1 October 2026

Department: Legal

Employment Type: Permanent - Full Time

Location: Birmingham

Description

Keoghs is looking to recruit an Intel Analyst to join our busy, fast paced Intelligence Team. The Intel Analyst will work on a variety of claims ranging from motor fraud, credit hire, EL PL and complex injury matters (and potentially more!). The role involves identifying the appropriate and relevant intelligence evidence from a wide range of resources that ultimately assists with the decision making process required to drive our cases to a resolution.

On the receipt of bespoke instructions, the Intel Analyst will undertake a variety of searches and will need to capture all intelligence evidence relevant to a claim and evidence the same whether that be in internal reports / pictorial format / formal statements. In addition, the Intel Analyst will be required to provide ad hoc intelligence for internal and external customers as required.

Key Responsibilities

• Analysing claims files and provide reports and information to Clients and File Handlers as to the outcome of the analysis.
• Using desktop systems and analytical techniques to research and locate relevant information that will validate or rule out concerns and / or detect potentially fraudulent information.
• Compiling reports/profiles on individuals and groups involved in suspected fraudulent activity.
• Preparing witness evidence (including statements) in order to adduce the results of analysis in Court proceedings (generally civil proceedings) where necessary
• Utilising IT software applications at an advanced level in order to produce proactive intelligence reports (e.g. iBase, i2 Analysts Notebook, Excel)
• Delivering structured and detailed briefings to lawyers and clients on all key facts relating to specific investigations as required
• Preparing reports detailing Intelligence led fraud risk assessments in relation to Insurance Fraud and fraud ring investigations
• Producing reports/briefings in accordance with the Intelligence Cycle and utilising the NIM (National Intelligence Model)
• Where appropriate, mentoring Trainee analysts on an informal basis
• Achieving a daily chargeable target
• Compliance with service level agreements as required on a client specific basis and in accordance with internal benchmarks
• Time recording in accordance with Keoghs policy

Skills, Knowledge and Expertise

• Understanding of legal framework within which intelligence can be disclosed.
• Drafting comprehensive and professional reports summarising key issues.
• Basic level of commercial awareness.
• Communication skills - verbal and written.
• Good telephone manner.
• Confidence and ability to liaise with clients/customers when presenting a reasoned, logical argument.
• Working to tight deadlines and under pressure.
• Can work under own initiative and innovative in their thinking

Benefits

• Davies Incentive Plan
• 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
• Family Cover Private Medical Insurance (Bupa)
• Simply Health Care Cash Plan
• WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
• Death in Service
• Critical Illness Cover
• PHI/Income Protection (Private health insurance)
• Pension Contribution based 5% Employee / 3% Employer
• Employee Resource Groups
• Employee Volunteering Programme
• Cycle to Work Scheme*
• Tech Scheme*
• Season Ticket Loan*
• Gym Flex*
• Access to Online Discount Sites
• Discounted Gourmet Society Membership
• Discounted Tickets for Merlin Attractions nationwide
• Discounts at local retail outlets

* after successfully completing probation