Join us as a Digital Assistant Product Owner

• Working collaboratively, you'll support the digital delivery of our organisation through digital experiences, propositions, capabilities, and releases to provide great customer experiences
• Day-to-day, you'll be working collaboratively to develop ideas for new propositions, products or features through ideation techniques
• This is your chance to turn your passion into a diverse and rewarding career, using your skills and knowledge to solve new problems and create smarter solutions

What you'll do

In this role, you'll be supporting the delivery of a prioritised backlog to improve customer experiences or bring propositions to pilot and identify opportunities to provide insights and impact on digital experiences. You'll also develop ideas through defining value propositions, key features and journeys.

Additional duties will also include assisting with the design and delivery of digital experiences so you can meet customer needs and resolve pain points, while helping to maintain the release train through plans, estimation, interdependencies management and cross-team synchronisation.

You'll be responsible for:

• Supporting the delivery of the experience backlog so work can be prioritised to maintain the completion of sprint goals and tasks
• Working collaboratively with stakeholders and cross-function delivery teams
• Helping with the delivery of change, from vision and inception, through to post-live validation and monitoring, while considering the brand, customer experience and engagement impacts
• Assisting with the planning, timing, and implementation of delivery roadmaps and backlog by aligning the vision, planning and interdependencies of many teams
• Providing cross-team synchronisation of the delivery of the portfolio while using service and experience design methodologies to design the end-to-end service and user experience

The skills you'll need

To be successful in this role, you'll have experience working within a multidisciplinary team. You'll have the ability to innovate, partner and collaborate with colleagues to implement the best experience for customers. You'll act as the bridge between the business and our technology colleagues.

You'll also need:

• Knowledge and proficiency in architecture and data flows including API architectures such as DataPower and Apigee
• Experience of project delivery with the ability to track tasks, manage priorities and meet deadlines
• Experience managing stakeholder relationships at all levels
• A background in using Jira and Confluence to plan and prioritise work effectively

Hours
35

Job Posting Closing Date:
13/07/2026

Ways of Working:Hybrid