ULR Claim Handler CH2




Department: Legal




Employment Type: Permanent - Full Time




Location: Liverpool




Description



The claims handler will be responsible for managing a caseload of pre-litigated and Low Value Litigated Motor Claims for our Corporate clients.




Key Responsibilities

• To effectively and efficiently manage a caseload of pre-litigated motor claims up to GBP 25k, including high value/complex matters from inception to settlement.

• To effectively and efficiently manage a caseload of litigated motor claims up to GBP 10k..

• Identify cases for early litigation with high prospects ohttps://davies-group--frecruit.vf.force.com/img/s.giff success and low risk.

• To support delivery of consistently high levels of service and productivity

• To work closely with colleagues within the firm to deliver consistently high levels of service

• To input accurate data and ensure data maintenance

• Interact and communicate with clients

• Mentoring, training and to be the technical referral point for other team members



Working Hours

35 hours per week

Monday - Friday 9am - 5.00pm with 1 unpaid hour for lunch.

Primary location for this role is Liverpool. This role is a hybrid role working 1 day in the office and 4 days from home.




Skills, Knowledge & Expertise

• ULR RTA handling experience of pre-litigated matters is essential, litigation knowledge would be desirable.

• Full Claim cycle experience, from initial quantum assessment, liability investigation and settlement negotiation.

• Experience of using Microsoft Word, Excel and email

• Customer service experience

• Excellent attention to detail

• Negotiation skills

• Communication skills

• Organisational skills

• Ability to mentor and support new starters.



Desirable;

• Litigation claims handling

• Knowledge of Loss of Use/Loss of Standing Charge desirable

• Mentoring junior members of the team



Qualified solicitor / CILEX with necessary practice rights (consideration will also be given to CILEX Lawyers)