This role supports the ongoing development and enhancement of Aon's UK Defined Contribution (DC) pension proposition, including our master trust and group personal pension, with a particular focus on improving member outcomes, engagement, and overall proposition effectiveness.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organisation, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

• Support and coordinate the development and continuous improvement of Aon's DC pension proposition, including member experience, communications, retirement journeys and wider services.
• Maintain and update proposition roadmaps and development plans, ensuring priorities and dependencies are clearly captured and aligned.
• Produce and maintain management information, insights and reporting on member engagement, outcomes and proposition performance.
• Organise and document meetings and workshops (including agendas, minutes, and action tracking) across Proposition, Operations, Sales, Client Management teams, and external partners to progress agreed enhancements.
• Assist with documenting requirements and translating proposition needs into deliverable changes (including processes, communications and technology where relevant)
• Contribute to testing and implementation of changes, ensuring outcomes align with intended proposition design.
• Help prepare and update content, training materials, and communications so colleagues, clients, and members understand new propositions or enhancements.
• Undertake market research, competitor analysis and review of regulatory developments to inform proposition innovation and evolution.

How this opportunity is different

This role sits at the heart of Aon's DC pension proposition development, offering exposure across the full member lifecycle, from accumulation through to retirement.

It is an excellent opportunity for someone looking to build a career in DC pensions, proposition development, product strategy, or member outcomes, with exposure to both strategic thinking and practical delivery.

What will the person actually be doing?

• Supporting the end-to-end development of DC pension propositions and enhancements.
• Coordinating activity across proposition, operations and delivery teams to ensure changes are implemented effectively.
• Contributing to proposition thinking by analysing member behaviour, engagement data and feedback.
• Helping ensure consistency and alignment across all aspects of the member experience (communications, journeys, tools and services).
• Building an understanding of how different components (including investments, communications, operations, and digital tools) come together to deliver outcomes for members.

Skills and experience that will lead to success

Essential:

• A strong interest in DC pensions, financial wellbeing and improving member outcomes.
• Strong organisational skills, with the ability to manage multiple tasks, and keep accurate records and logs.
• Good analytical and problem-solving skills, with attention to detail.
• Clear written and verbal communication skills, with the ability to distil information for different audiences.
• A collaborative and team-focused mindset, confident working a across diverse stakeholders to build alignment and drive outcomes.
• A proactive thinker who is comfortable constructively challenging the status quo to drive continuous improvement and innovation.

Desirable:

• Experience in pensions, financial services, employee benefits, or a related field.
• Exposure to proposition development, product management or change delivery.
• Familiarity with DC schemes (e.g. master trusts or GPPs) and member journeys.
• Experience working with digital platforms, member communications or engagement tools.
• Understanding market trends, regulation or governance in DC pensions.

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