Posting Description

We're hiring for a P&C Agency Manager to support our Commercial Insurance team!

To keep up with our growth in the UK and Ireland, we are recruiting for a P&C Manager to join our Commercial Insurance team. The P&C Agency Manager owns the first-line controls for NFP P&C's insurer, MGA, wholesale and agency relationships. The role ensures each relationship is approved, documented, correctly set up and regularly reviewed.

The role works across Broking, Finance, Compliance, Legal and Operations to support safe, efficient trading and good customer outcomes.

We're looking for someone with:

• Strong knowledge of commercial insurance distribution and insurer, MGA or wholesale market arrangements
• Experience in market management, agency governance, operations, compliance, audit or operational control
• Ability to interpret contracts and turn requirements into practical controls
• Good understanding of FCA expectations, Consumer Duty, PROD and conduct risk
• Confident use of registers, MI and audit trails, with strong attention to detail
• Ability to challenge senior colleagues clearly and constructively

Desirable

• Experience with TOBAs, risk transfer, client money, fair value, insurer audits or delegated authority
• Experience using Acturis or working in a first-line governance role
• Cert CII, Dip CII or a similar insurance qualification

Using these skills, you'll be:

Market governance

• Owning the central Agreement Register and keep market status, legal entity, agency, ownership and review information accurate
• Controlling the approval, set-up, restriction, suspension, exit and run-off of market relationships
• Preventing use of a market where required checks or evidence are missing and escalate material exceptions

Contracts and client money

• Ensuring current TOBAs and agency agreements are held, reviewed and linked to the correct legal entity and trading relationship
• Recording risk transfer, non-risk transfer, client money and co-mingling terms clearly and make sure operating and finance processes match the agreement
• Tracking missing, expired or non-standard agreements and ensure actions are owned and completed
• Involving Legal or Compliance where agreements, delegated authority, termination rights or risk transfer terms need specialist review

Commercial and regulatory evidence

• Maintaining key commission, payment route and insurer statement information
• Coordinating distributor fair value work and retain evidence needed for Consumer Duty and PROD
• Challenging weak evidence, unclear responsibilities or arrangements that may create poor customer outcomes

Audit, data and reporting

• Coordinating insurer and MGA audits, track findings and ensure actions are closed
• Keeping Acturis, finance records, the Agreement Register and document storage aligned
• Maintaining a clear audit trail for approvals, exceptions and changes
• Providing concise MI on agreement gaps, market status, client money, fair value, audit findings and overdue actions

Who is NFP?

With over 600 people in the UK and Ireland and over 8,000 employees worldwide, NFP is part of the Aon group and specialise in helping businesses in four core areas:

• Insurance (helping them manage key risks)
• Health and safety (supporting them to create a safer workplace for their employees)
• Employee benefits (helping them reward their people more effectively)
• HR, people and talent (supporting employers and their people to thrive through changes and challenges)

What you'll love about working here

• working in a multifaceted, fast-paced organisation in an exciting industry
• the opportunity to do globally impactful work from day one
• learning from industry and business line specialists with decades of experience
• a huge variety of projects to work on and challenges to tackle
• our People First culture, which illustrates our dedication to your wellbeing and development, not just as an employee but as a human being
• a rich suite of employee benefits and out-of-work perks

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