Job description

Connect to your Industry

Define what's next for marketing and commercial transformation. As a Director within Deloitte Digital's Experience & Marketing Transformation team, you will be a market-making leader - shaping our cross-industry go-to-market strategy, originating significant client opportunities, and building the relationships and reputation that position Deloitte as the undisputed partner of choice for marketing and sales transformation across the UK and beyond.

This is a role for a proven transformation leader who thrives at the intersection of strategy, technology, and commercial growth. You will bring an extensive track record in marketing and commercial transformation, a strong network of C-suite relationships, and the commercial acumen to identify , shape, and win complex engagements with some of the world's most ambitious organisations . Working across industries - from Financial Services and Life Sciences to Retail, Consumer, and TMT - you will leverage transferable transformation expertise and Deloitte's breadth of capability to deliver exceptional client outcomes and drive material practice growth.

You will be as comfortable presenting a bold vision to a CMO as you are mentoring the next generation of transformation leaders within our team. This is a platform to build lasting impact - for our clients, our people, and Deloitte Digital.

Connect to your career at Deloitte

Deloitte drives progress. Using our vast range of expertise , we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.

What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way , serve with integrity , take care of each other , foster inclusion , and collaborate for measurable impact . These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.

Connect to your opportunity

We're expanding fast, and we're looking for exceptional leaders who are natural opportunity-shapers, brilliant at building trust with senior clients, and capable of growing our business at pace without compromising standards, integrity, or culture.

You will work alongside world-class digital talent and collaborate across Deloitte's full capability ecosystem to bring integrated, differentiated solutions to market.

Your responsibilities will include:

• Define and drive Deloitte Digital's go-to-market strategy for Marketing & Commercial Transformation across industries, identifying emerging market trends, client priorities, and whitespace opportunities that position our offering for sustained growth.
• Originate, shape, and close significant transformation opportunities across the UK and internationally, leading proposal development, commercial structuring, and executive-level negotiations with CMO, CDO, CGO, CRO, and CEO stakeholders.
• Build and deepen trusted, strategic relationships with senior marketing and commercial leaders across a portfolio of industries, positioning Deloitte as the go-to partner for organisations embarking on complex marketing and sales transformation journeys.
• Oversee the delivery of complex, multi-workstream marketing and sales transformation programmes - spanning marketing strategy, MarTech architecture, data-driven marketing, digital commerce, and operating model redesign - ensuring commercial performance, client satisfaction, and delivery quality.
• Champion thought leadership and external eminence, publishing perspectives, speaking at industry events, and driving Deloitte Digital's reputation in the marketing and sales transformation market.
• Build, develop, and inspire a high-performing team of Senior Managers, Managers, and Consultants, creating clear career development pathways, fostering an inclusive and ambitious culture, and cultivating the next generation of transformation leaders.
• Collaborate across Deloitte's service lines - Technology, Strategy, Human Capital, and industry practices - to craft integrated, cross-functional propositions that deliver superior client outcomes at scale.

Connect to your skills and professional experience

To excel in this role, you will bring a broad and proven track record across marketing and sales transformation, with the commercial leadership, relationship depth, and intellectual authority to shape our offering and drive sustained growth.

You will bring:

• A proven track record in marketing and sales transformation, with experience spanning client-side senior leadership or management consulting at Director level or above, and a clear ability to deliver large-scale, complex transformation programmes .
• Established success originating, shaping, and closing significant consulting engagements or transformation programmes , with a history of commercial achievement and the ability to manage and grow a portfolio of client relationships.
• Deep expertise in the marketing and sales transformation landscape, including proficiency across marketing strategy, digital marketing, customer data and analytics, marketing technology ecosystems (CRM, CDP, marketing automation, personalisation ), and sales effectiveness.
• Broad experience working across multiple industries, with the ability to apply transferable marketing and sales transformation frameworks across diverse client contexts including Financial Services, Life Sciences, Consumer, Retail, and TMT.
• A proven ability to cultivate and sustain C-suite relationships (CMO, CDO, CRO, CEO), acting as a trusted strategic advisor and long-term partner rather than a transactional engagement lead.
• A clear track record of building and leading high-performing teams, developing talent, creating inclusive cultures, and enabling career progression for high-potential individuals.
• An established profile in the marketing and sales transformation community, with evidence of thought leadership, industry engagement, and professional reputation that opens doors and differentiates Deloitte in competitive pursuits (desirable).
• Familiarity with major marketing technology ecosystems including Salesforce, Adobe, Google, and emerging AI-driven platforms, with sufficient technical fluency to credibly engage in platform strategy discussions (desirable).
• Experience managing commercial performance, including revenue targets, margin, and practice investment decisions (desirable).
• Confidence using AI tools and LLMs in day-to-day work - whether to sharpen client deliverables, accelerate research, or drive practice innovation.

Connect to your business - Technology and Transformation

Distinctive thinking, deep expertise , innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters.

Customer

Human connections are integral to business. We combine people, ideas and technology to support our clients to build strong connections. For example, through commerce, customer design and sales services.

Personal independence

Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to several audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process, or you can contact the Independence team upon request.

Connect with your colleagues

"What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte's clients include many of the world's largest organisations; I wanted to be part of a team that made a difference that I could be proud of." - Dan, Technology and Transformation

"I get to work on projects that help clients in a sector I feel truly passionate about." - Rhiannon, Technology and Transformation

"Everyone always says, "it's the people," and that's true. Working for a brand you feel proud of feels pretty good too. And you don't have any stress about fitting into a particular stereotype, because there are so many different types of people in Deloitte Digital." - Gillian, Technology and Transformation

Our hybrid working policy

You'll be based in London with hybrid working.

At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role.

Connect to your return to work opportunity

Are you looking to return to the workplace after an extended career break?

For this role we can offer coaching and support designed for returners to refresh your knowledge and skills and help your transition back into the workplace after a career break of two years or more. If this is relevant for you, just let your recruiter know when you make your application.

Our commitment to you

Making an impact is more than just what we do: it's why we're here. So, we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.

We want you. The true you. Your own strengths, perspective and personality. So, we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for.

Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead.

Connect to your next step

A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level.

Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers