Are yo ready tochart yor own career path? With or refreshed strategy, we're bilding on or rich heritage and transforming or bsiness to be more scalable and efficient, nlocking the capabilities needed for ftre sccess. This incldes significantly investing in technology, streamlining the way we work and creating an environment where colleages feel engaged, empowered and accontable; where they can show p, speak p and perform - becase we believe in the difference or work makes.

At a glance:

Location: St Albans Office

Workplace Type: On-Site 5 Days per week

Employment Type: 1 month Fixed-Term Contract

Seniority: Entry Level

Abot The Role

We're looking for an Operations Spport Coordinator to join or Partnership Spport team. This is a varied and people-focsed role where yo'll play an important part in ensring or offices operate smoothly while delivering an exceptional experience for visitors, Partners, clients and colleages.

As one of the first points of contact for the bsiness, yo'll help create a professional and welcoming environment, spporting everything from reception and switchboard services throgh to facilities coordination, meeting room management and operational spport activities. No two days are the same, making this an excellent opportnity for someone who enjoys variety, bilding relationships and providing otstanding service.
What Yo'll Be Doing

In this role, yo'll spport the day-to-day rnning of or office environment and wider operational activities by:

Providing a professional and welcoming reception service for visitors, clients and Partners.

Handling inbond calls throgh the national switchboard and ensring enqiries are handled efficiently.

Coordinating meeting room bookings and spporting the setp of meetings and events.

Handling visitor access, parking arrangements and spporting office secrity processes.

Acting as a key liaison with facilities, secrity and corporate real estate teams to ensre office isses are resolved promptly.

Spporting operational projects and administrative activities across the wider bsiness.

Bilding strong relationships with stakeholders across the organisation to provide effective spport and resolve qeries.

Identifying opportnities to improve processes and ways of working to enhance efficiency and service delivery.

Abot Yo

Yo'll be a highly organised and cstomer-focsed professional who enjoys creating positive experiences for others. Comfortable balancing mltiple priorities, yo'll take ownership of yor workload, se yor initiative to solve problems and bild strong working relationships across a wide range of team members. Yo'll thrive in a fast-paced environment where attention to detail, professionalism and teamwork is at the heart of SJP. Whether welcoming visitors, coordinating facilities reqirements or spporting bsiness operations, yo'll be committed to delivering an excellent service and maintaining the highest standards at all times.
Essential Criteria

Previos experience delivering high-qality cstomer service, administrative or operational spport.

Excellent verbal and written commnication skills with confidence interacting at all levels.

Proficient in Microsoft Office applications, inclding Word, Excel and PowerPoint.

Ability to work independently, se initiative and make informed decisions.

Strong relationship-bilding skills with a collaborative and team-focsed approach.

Desirable Criteria

Experience working within a reception, facilities, office management or operational spport environment.

Experience coordinating meetings, events or visitor management processes.

nderstanding of workplace secrity procedres and visitor access controls.

Experience identifying and implementing process improvements.

What's in it for yo?

Whatever stage of life yo're in, or benefits are designed to provide the spport, flexibility, and peace of mind yo need to thrive both at work and beyond.

In addition to or discretionary annal bons scheme, which reflects both individal and company performance, yo'll benefit from a market-leading benefits package tailored to spport yor wellbeing, financial secrity, and family life.

Or benefits inclde:

8 days' annal leave pls bank holidays, with the option to prchase p to 5 additional days.

Private Medical Insrance - company-fnded cover for yo and yor immediate family

Generos Pension Scheme - a non-contribtory employer contribtion of 1%, increasing with length of service p to 15%, pls the opportnity to increase this throgh salary sacrifice

Enhanced Parental Leave - p to 6 weeks' fll pay to spport growing families.

Protection Benefits - company-fnded critical illness cover, income protection, and life assrance

EV salary sacrifice scheme throgh Tsker

Reasonable Adjstments We're an eqalopportnities employer and want to ensre or recritment process is accessibleand inclsive for all, if yo reqire reasonable adjstment(s) at any stageplease let s know by emailing s at careers@sjp.co.k
Research tells sthat applicants (especially those from nderrepresented grops) can be pt offfrom applying for a role if they do not meet all the criteria or have been onan extended career-break. If yo think yo wold be a good match for this role andcan demonstrate some transferable experience please apply, regardless ofwhether yo tick every box.

What's next?

If yo're excitedabot this role and believe yo have the skills and experience we're lookingfor, we'd love to hear from yo! Please sbmit an application by clicking'apply' below and or team will be in toch.
As a bsinessreglated by the FCA we wold advise yo to familiarise yorself with thecondct reglations and in particlar consmer dty obligations prior to aninterview with SJP.

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