One Federal Solution is an industry leader in providing government services. We have recently acquired an opening for an Administrative Support Personnel for the PIV(ID) Card Issuance unit of the Department of Homeland Security in Montgomery, AL . This individual will be responsible for providing administrative and clerical support for the PIV(ID) unit.

Job Description

• Support the daily operation of the unit responsible for the issuance of Personal Identity Verification (PIV) Cards
• Grant appropriate authorized physical access to office space upon request by customers using local access control system(s).
• Tracking and reporting of all card number of cards issued, revoked, recovered, and destroyed is required
• Provide fingerprinting services for authorized DHS personnel using appropriate fingerprinting equipment and supplies.
• Deliver professional customer service to customers including in-person appointments, answering phone calls and emails, resolving questions, troubleshooting problems.
• Schedule appointments, serve as enrollment official, take PIV photos, process enrollee credentials, process visitor request, and issue paring decal amongst other assigned tasks.

Required Skills

• Must be at least 18 years of age or older
• Must be legally authorized to work in the United States
• Must possess computer skills preferably in the following computer software programs: Microsoft Office Word, Access and PowerPoint.

Desired Skills

• Administrative and/or Clerical Experience

Why One Federal Solution?

As an industry leader in providing government services, One Federal Solution (OFS) is a Service-Disabled Veteran Owned Small Business (SDVOSB) whose primary mission is to provide the Federal government with outstanding services in the areas of Program Management, Information Technology Enterprise Management, Healthcare Administration and Test & Evaluation. OFS is resolute in our commitment to delivering unparalleled performance by simply listening to our customers and exceeding their expectations. We understand the government's infrastructure requirements and have aligned our business to offer consultation services to support the needs of our customers, offering end-to-end solutions that enable agencies to procure from a single, reliable sources.

We exhibit pride and quality in our work and relationships, maintaining high ethical standards to achieve the goals of OFS. We uphold an uncompromising and steadfast adherence to honesty, truthfulness, and sincerity. We will uphold full loyalty to the company, showing pride as we strive to make it the best it can be. We value each individual and recognize their loyalty and contribution as being important to OFS' success. We treat everyone with the courtesy and respect they deserve. We vow to openly communicate with each other to foster an environment of trust. We are team leaders who apply our values to our customers, team members and each other.