Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce.




Work you'll do



As a Delivery Management Engineer III on the GPS HST Technology team, you will be responsible for:

• Support Implementation and Operations Management best practices while taking ownership of tasks and/or project workstreams and guiding more junior professionals


• Support and/or lead workstreams on engagements related, but not limited, to Systems Implementation, Operations & Maintenance, Helpdesk Operations and Software Application Development & Maintenance


• Contribute to deliverables and review the work of others for quality and accuracy


• Demonstrate an understanding of the client environment and overall project scope


• Responsible for the client and team management including value creation activities

A successful candidate would possess these skills:

• Ability to work independently and collaborate as part of a team


• Effective written and verbal communication skills


• Meticulous attention to detail and quality of work product


• Ability to build and sustain professional relationships


• Ability to lead projects or workstreams


• Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment


• Strong interpersonal skills and professional demeanor


• Ability to meet deadlines

The team



Deloitte's Government and Public Services (GPS) practice is designed for impact. Serving federal, state, and local government clients, as well as public higher education institutions, the team brings experience in strategy, technology, and operations to help clients address complex mission challenges. Within this environment, GPS HST Technology professionals support programs that improve service delivery, operational effectiveness, and constituent outcomes.




Qualifications

• 7 + years of consulting and/or industry experience


• Current state public assistance system experience that supports eligibility and benefits determination and case management


• Experience supporting State client(s) in one or more of the following areas: eligibility determination, benefits calculation, benefits issuance, and/or information management


• Bachelor's degree


• Ability to travel 0 - 20%, on average, based on the work you do and the clients and industries/sectors you serve


• Limited immigration sponsorship may be available

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.



Deloitte is committed to providing reasonable accommodations for people with disabilities. If you require a reasonable accommodation to participate in the recruiting process, please direct your inquiries to the Global Call Center (GCC) at USTalentCICInbox@deloitte.com.




Recruiting tips



From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.




Benefits



At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.




Our people and culture



Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas, and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work.




Our purpose



Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more.




Professional development



From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.



As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see https://www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.



All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.



Requisition code: 367520



Job ID 367520