Job Description

Join us at Chase and make a real impact every day for your customers, your community, and yourself. Build your career on our strong foundation and help shape what's next-for you and for us. We value creativity, growth, and collaboration, offering opportunities to advance your skills and career. Be part of a team that transforms data into decisions and solutions for a global leader in financial services.

As a Vice President - Screening Service Efficiency & Analytics Strategy Lead within JPMorgan Chase, you will lead the transformation of how sanctions screening performance is measured, analyzed, and improved-shifting the organization from reactive reporting to predictive, actionable insights that reduce false positives, improve performance, optimize end-to-end operational efficiency, and accelerate automation opportunities across the sanctions screening infrastructure and workflow. You will serve as a bridge between analytics/technology teams and operations, compliance, and governance forums, translating complex data into clear "brutal truth" narratives and decision-ready executive reporting.

Job Responsibilities

• Develop and maintain an enterprise metrics framework for sanctions screening, including KPI scorecards and leading/lagging indicators, with clear definitions, sources, and reporting cadence.
• Establish governance standards for metric definitions, data lineage, assumptions, and auditability; maintain documentation to support reviews/exams and change management controls. Lead recurring stakeholder forums to present insights, drive decisions, and track benefits realization from tuning, process changes, and automation.
• Analyze alert/case/disposition/investigation data to identify and quantify drivers of false positives (e.g., name commonality, geography, list updates, transliteration patterns, and data quality issues).
• Produce recurring trend and root-cause analyses on volumes, hit/true match rates, aging/throughput, and backlog drivers; segment performance by scenario/filter, list source, business/product, jurisdiction, and customer/entity attributes. Deliver data-driven tuning recommendations (e.g., threshold adjustments, token/alias handling, matching logic refinements, and data standardization), including pre/post measurement and regression monitoring.
• Define, monitor, and evolve filter/service KPIs (e.g., alert-to-customer ratio, override rates, repeat-alert rates, list refresh impact, etc)
• Perform structured performance reviews after watchlist updates, ruleset releases, parameter changes, and vendor upgrades; build monitoring to detect drift, sudden spikes, or unusual match patterns and trigger investigations/corrective actions.
• Map the end-to-end sanctions workflow and use data to identify bottlenecks, rework, duplicate effort, and queue imbalance; generate insights on cycle times, handoffs, productivity, and quality outcomes (e.g., reopen rates, QA outcomes, escalation patterns).
• Recommend process control improvements (e.g., triage logic, prioritization schemes, standardization of dispositions, workload routing) with clear success metrics and benefits tracking.
• Identify opportunities to automate low-risk, high-volume outcomes (e.g., repeat false positives, deterministic negative matches, smart routing, etc) and prioritize based on impact and control considerations.
• Build business cases for automation (expected alert reduction, capacity released, control impacts, residual risk) and partner with technology teams to implement analytics-enabled automation (rules-based and ML-assisted). Deliver advanced analytics capabilities (predictive modeling, segmentation, optimization, forecasting) and ensure outputs translate into operational/technology requirements with clear acceptance criteria.
• Design and partner with stakeholders to deploy automated dashboards and recurring reporting tailored to operational, risk/compliance, and executive audiences (e.g., queue health/throughput, QA trends and breach alerts, strategic KPIs and cost-per-alert). Translate complex datasets into clear, decision-ready narratives for senior leaders and governance forums, moving beyond spreadsheets to actionable insights and recommendations.

Required qualifications, capabilities and skills

• 5+ years in Data Analytics / Business Intelligence
• Banking operations domain expertise, with experience in client/transaction screening; AML, sanctions, or fraud analytics experience
• Demonstrated data stewardship & controls mindset: implementing data quality controls, lineage/traceability, and documentation supporting auditability and governance
• Proven communication and stakeholder management: ability to translate complex analytics into leadership-ready narratives and influence technical and non-technical stakeholders
• Experience with big data / modern data platforms (e.g., Hadoop, Snowflake, AWS data lakes) and Advanced SQL
• Proficiency in analytics tooling/languages: Alteryx, Python and/or R
• Data visualization & reporting: expert-level Tableau and/or Power BI (or similar) to deliver automated dashboards and management reporting
• Bachelor's degree required (or equivalent practical experience)

Preferred qualifications, capabilities and skills

• Master's degree preferred in Data Science, Statistics, Mathematics, or an MBA with a heavy analytical focus

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.