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Customer Service Representative

Hays Perth, Australia
Posted 11 hours ago Permanent Competitive

Customer Service Representative

Hays Perth, Australia
See job description for details
Customer Service and Warehouse Support!Your new company
Join a well-established Australian organisation that supplies specialist products and services across a range of industries. Known for its supportive team culture and commitment to customer service excellence, this business offers long-term career stability and ongoing opportunities for professional growth.
Your new role
Due to continued growth, an exciting opportunity has become available for a Customer Service Representative to join a busy WA-based team. Working closely with internal stakeholders and customers across Australia, you will play a key role in delivering exceptional service while ensuring orders and enquiries are managed efficiently.
  • Managing customer enquiries via phone and email
  • Processing customer orders and quotations
  • Coordinating order dispatch and delivery requirements
  • Generating invoices and processing payments
  • Providing administrative support to the sales team
  • Maintaining accurate customer records and documentation
  • Liaising with internal teams including sales, production and warehouse operations
  • Building strong customer relationships and delivering outstanding service at every touchpoint
  • What you'll need to succeed
    To be successful in this role, you will have:
    • Previous experience in customer service, administration or sales support
    • Strong Microsoft Office skills
    • Excellent communication and interpersonal abilities
    • Outstanding organisational skills with the ability to prioritise competing tasks
    • High attention to detail and accuracy
    • A positive, team-focused attitude
    • Experience with Microsoft Dynamics 365 Business Central will be highly regarded but is not essential
    What you'll get in return
    • Permanent full-time opportunity
    • Supportive and collaborative team environment
    • On-the-job training and development
    • Stable business with a strong market presence
    • Opportunity to build your career in customer service and administration
    • Convenient Perth-based location
    What you need to do now
    If you're interested in this role, click 'Apply Now' to submit an up-to-date copy of your CV. If this role isn't quite right for you, but you're considering your next career move, please contact Tammy Bora in the Hays Office Support team for a confidential discussion.
    #3012522
    Job ID  3012522
    ABOUT COMPANY
    Sydney, Australia
    12100 Employees HR & Recruitment

    About us

    At Hays, we invest in lifelong partnerships that empower people and businesses to succeed. You are at the heart of everything we do. With over 50 years’ experience and a workforce of more than 10,000 people across 32 countries, we collectively put our customers, at the heart of everything we do.

    Drawing on knowledge that’s unique to our scale, our commitment to understanding your needs and our ability to meaningfully innovate we are more than just a specialist recruitment business. By providing advice, insights and expertise on issues you face in today’s fast paced world of work, we’ll help you make the right decisions for tomorrow.

    Looking for the right role for you? 

    At Hays we know that finding the right role at the right time takes careful consideration. As your lifelong career partners, we’re by your side, every step of the way.

    Whether you’re seeking a new opportunity or support in navigating a career change, we bring the expertise and the connections to partner with you to help you realise your ambition.

    Providing an unmatched breadth of jobs across industries and professions whilst leveraging our knowledge, employer relationships, learning opportunities and support, we can offer you roles that challenge and excite you.

    Take the next step at hays.com.au

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