Content Designer (ref.: BE4)

Aubay Brussels, Belgium

Posted 1 day ago Permanent Competitive

Mission

Design and optimize content and conversational journeys for AI solutions, to provide a consistent, accessible, and effective user experience.

Responsibilities

Design dialogues, content, and conversational journeys for chatbots and AI assistants.

Define tone of voice, content strategy, and user experience (UX).

Collaborate with AI, development, architecture, and business teams.

Analyze user feedback and continuously improve journeys.

Produce documentation, recommendations, and reports.

Participate in testing, governance, and Agile best practices.

Profil

Bachelier ou expérience équivalente.

Très bonne maîtrise du français ou du néerlandais et de l'anglais.

Expérience dans les projets Chatbot, IA, UX et Content Design.

Connaissance des principes d'IA conversationnelle, NLP et Prompt Engineering.

Maîtrise des concepts UX, accessibilité (WCAG), architecture de l'information et stratégie de contenu.

Connaissance des outils conversationnels (Botpress, Voiceflow, Rasa) et des environnements Agile/Scrum.

Bonnes capacités de communication, d'analyse et de rédaction.

3 types de profils recherchés pour ce poste : Junior / Medior / Senior

Job ID 2YLcXBdxpJNO

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