Client Service Manager (MPF/ORSO)

Posted 23 days ago Permanent HK$45,000 - HK$55,000 per month (HK$540,000 - HK$660,000 per year)

Leading financial institution
Great career path

About Our Client

The hiring company is a well-established organization within the insurance industry. As part of a large organization, it is known for its strong presence and expertise in the banking and financial services sector.

Job Description

Building and maintaining strong relationships with key clients to ensure satisfaction and loyalty.
Managing client queries and resolving issues efficiently and professionally.
Collaborating with internal teams to ensure seamless service delivery and client support.
Monitoring client accounts to identify opportunities for growth and improvement.
Preparing and presenting detailed reports to clients and management.
Ensuring compliance with industry regulations and company policies.
Providing training and guidance to junior team members when required.
Proactively suggesting process improvements to enhance client service operations.

The Successful Applicant

Relevant experience in the insurance or banking and financial services industry.
Strong communication and interpersonal skills to manage client relationships effectively.
A detail-oriented mindset with strong problem-solving abilities.
Proficiency in customer service management tools and systems.
Knowledge of compliance and regulatory requirements in the insurance industry.
Ability to work in a fast-paced environment while maintaining high-quality service standards.

What's on Offer

Competitive annual salary
Opportunity to work in a leading company within the insurance industry in Hong Kong.
Permanent position with career growth potential.
Collaborative and professional work environment.

Job ID JN-022026-6953751

Please Stay Alert to Potential Scams

We would like to remind you that eFinancialCareers is a job board and does not conduct hiring or ask for payment or any financial details as part of the job application process.

If you receive any suspicious messages claiming to be from us or a hiring company, we urge you not to click on any links and not to reply to the message itself.

Instead, please report the message to our support team at support@efinancialcareers.com.

It is advisable to always verify job offers directly with the hiring company.

ABOUT COMPANY

Michael Page Hong Kong

Hong Kong

HR & Recruitment

Since our start as a two-man operation in London in 1976, Michael Page has grown and expanded globally. Now, after more than 40 years in the recruitme...

More Jobs From Michael Page