Personal Banking Manager, Retail Banking
Gravitas Recruitment Group Hong KongPersonal Banking Manager, Retail Banking
We are looking for a dynamic and client-focused Retail Banking professional to join our branch network. In this role, you will be the face of our retail banking services, driving business growth by identifying mass-market customer needs, providing professional financial solutions, and delivering exceptional service standards to achieve branch sales targets.
Why Join Us?
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Fast-Track Career Growth: Build a solid foundation in retail banking with clear paths for progression into premier banking, relationship management, or branch leadership roles.
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Comprehensive Product Training: Gain deep exposure across a wide spectrum of retail banking and wealth management products.
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Supportive & Collaborative Culture: Work within an energetic, team-oriented branch environment that encourages initiative and rewards performance.
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Competitive Compensation: Enjoy an attractive base salary supplemented by rewarding sales incentives and comprehensive employee benefits.
Key Responsibilities
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Business Development: Actively solicit business opportunities by promoting a comprehensive range of retail banking products to mass-market customers to achieve team and individual sales targets.
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Needs-Based Selling: Identify and fulfill customers’ financial needs, providing tailored solutions and making professional product referrals when necessary.
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Service Excellence: Drive initiatives for continuous service improvement, ensuring that every customer receives professional, high-quality, and compliant service.
Requirements & Qualifications
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Education: Bachelor’s degree or above in Business Administration, Finance, or a related discipline.
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Experience: Minimum of 1 year of relevant banking or retail financial services experience.
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Product Knowledge: Solid understanding and exposure to various retail banking products (e.g., deposits, lending, cards, wealth products).
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Certifications: Holders of HKSI Paper 1, 7, 8 (or equivalent) and IIQE Paper 1, 2, 3, 5, alongside the MPF Intermediaries Examination, will have a distinct advantage.
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Language Proficiency: Excellent command of written and spoken English, Cantonese, and Putonghua to effectively serve a diverse customer base.
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Soft Skills: High initiative team player, sales- and customer-oriented, with strong communication, interpersonal, and problem-solving skills.
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