Learning & Development Assistant

RSM Ho Chi Minh City, Vietnam

Posted 5 days ago Permanent Competitive

Main Accountabilities:

Learning programmes coordination & delivery

Follow up with internal trainers on course outline and training materials

Coordinate resources and logistics for learning courses

Prepare brochure for learning courses for communication to participants

Liaise with internal and external trainers on resources and logistical arrangements

Assist in providing support to instructors on logistic matters during training sessions

Track and report employee participation rates in learning programmes

Assist with post course administration, include conducting post-learning evaluation survey, archiving training materials, training recordings, participation reports.

Record of CPD activities

Input CPD activities to support the provision of management information

Respond to employee queries relating to CPD activities

E-learning system

Assist with maintenance of internal e-learning systems to monitor participation

Assist in designing & uploading courses on internal e-learning system

Respond to employee queries relating to internal e-learning system

Professional certifications

Provide support on exam registration, annual subscription payment

Provide coordination and administrative support in the application of sponsorship program

Maintain & update list of sponsorship recipients

Other responsibilities

Maintain employee exits and retirement records

Update employee master list, CPD activities records

Facilitate payments to vendors & archive payment documents

Knowledge

Knowledge of L&D operations, program coordination, and learning cycles

Generic Skills & Competencies

Good data analysis and reporting skills

Demonstrate strong written and verbal communication skills in both English and Vietnamese, adjusting tone, clarity, and structure for different employee group

Exhibit behaviours consistent with the Firm's values, acting as a credible representative of the People function in all employee interactions

Represent the Firm through respectful, consistent, and service-oriented communication

Understand L&D's role in building a learning culture, encouraging engagement rather than solely administering training logistics

Demonstrate strong organizational and time-management skills, effectively managing multiple priorities

Adopt a proactive, solution-focused approach and work independently with minimal supervision

Ensure accuracy and attention to detail in data handling, reporting, and learning compliance documentation

Requirement

A minimum of Bachelor's degree in Human Resources, Business, Education, Psychology, or related fields.
At least 1-3 years of related work experience required
Prior working experience in internal HR services at global professional services firms will be highly advantageous
Fluent Vietnamese and English language (speaking, listening, reading, and writing) in social and business communication at a minimum Business Level
Proficiency in MS Office 365 applications
Vietnamese nationality

Job ID 55218

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