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What really happens on conference calls...

Picture the scene: It’s been a long day, and the official work day is over. But you still have to do the daily conference call with your office in New York. After a while, your attention wanders from the conversation; and before long you are checking out the best beach vacations, chatting online to a friend, doing a little internet shopping, updating your Facebook page, while also snacking on a sandwich and keeping one eye on the latest sports news on the television.

You tell yourself you are multi-tasking, but in truth, you have tuned out of the conference call, and are now engaged in your other, non-work, pursuits.

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Money never stops….especially for Hong Kong finance professionals

If you are guilty of any of the above, then you are not alone. Our recent Money Never Stops survey found that more than three quarters of the finance workers polled in Hong Kong – some 77% - have to do conference calls as part of their jobs, and just under 50% said that they had longer working days due to participating in conference calls after hours.

The Money Never Stops survey was conducted in Hong Kong, Singapore and Australia in July, with 695 finance workers from Hong Kong participating.

To view our conference call research as an infographic click here

Given the high proportion of people having to work after hours on conference calls, it’s perhaps little wonder that in Hong Kong, as in Singapore and Australia, more than half the respondents admitted to not giving every call their full attention.

And about one in five confessed to saying something inappropriate on a conference call when they thought the phone was on mute.

The most common activity while on a conference call, according to the research, was surfing the web. About 60% of Hong Kong’s and Australia’s respondents divulged that they browse the internet while on conference calls, followed by about 50% of Singapore’s finance workers.

Other common activities engaging more than a third of people on conference calls included eating and driving or commuting. Finance workers in Singapore, Hong Kong and Australia also said they would watch TV, drink alcohol, shop, and even lie in bed while on conference calls.

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AUTHORAmanda Vermeulen

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